“If I Were a Pony” Jellycat

Professionally packed and fast shipping

Because of our long-standing relationship with UPS FedEx DHL and other major global carriers, we are able offer a variety shipping options. Our warehouse staff are highly trained to pack your goods exactly as per the specifications that we supply. Before they are shipped, your goods will be thoroughly examined and secured. Every day we ship thousands of packages to clients from all over the world. This shows our commitment to becoming the biggest online retailer in the world. We have distribution centers as well as warehouses located in Europe and in the USA.

Note: Orders that include more than one item are assigned a processing time according to the item.

Before shipment, all ordered items will be thoroughly examined. Today, the majority orders will be delivered within 48 hours. Expected delivery times are between 3 and 7 days.

Returns

The stock is dynamic and we cannot control it completely due to the fact that many stakeholders are involved, including our factory and warehouse. The actual stock can fluctuate at any time. It is possible that stocks could be depleted after your order has been processed.

Our policy lasts for 30 days. If you haven't received your product within 30 days, we are unable to offer a refund or an exchange.

Your item should be in the original packaging and be unused. The item must be returned in its original packaging.