Cocoa Bear Jellycat

Fast shipping and professional packing

We offer a broad range of shipping options thanks to our long-standing relationships with UPS, FedEx and DHL. Our warehouse personnel are well educated and will package the items according to our exact and precise specifications. Your items are carefully inspected and securely secured prior to shipment. We ship to thousands of customers each day from multiple countries. The fact that we are dedicated to becoming the largest online retailer in the World is evident. Both Europe as well as the USA have distribution and warehouse centers.

Note: Orders that contain more than one item are assigned a processing time in accordance with the item.

Prior to shipment, all purchased items will be thoroughly inspected. The majority of orders today are shipped in 48 hours. The delivery time should be between 3-7 days.

Returns

The inventory is always changing and we are unable to control it completely because several parties are involved, which includes our factory and warehouse. Actual stock levels may fluctuate at any moment. Please be aware it's possible your order may be unable to fill when you have placed the order.

Our policy lasts for thirty days. If you have passed 30 days in the past since you purchased, unfortunately we can't offer you a return or exchange.

The item should not be used, and it must be in the original packaging. The item should be in the original packaging.