Bashful Penguin Jellycat

Professionally packed and fast shipping

Through our long-term relationship in a long-standing partnership with UPS, FedEx, DHL and many other top global carriers we can offer an array of shipping options. Our warehouse personnel are well trained and will be able to pack your goods in accordance with our precise and exact specifications. Prior to shipping, your goods are carefully examined and safely secured. We deliver to thousands of customers every day across multiple countries. Our commitment to become the largest online retailer around the globe is evident by this. Warehouses and distribution centres can be located in Europe and the USA.

Note: Orders that contain more than one item will be assigned a distinct processing time, depending on the specific item.

We will inspect each and every one of the products before they are shipped. Today, the majority of orders will be shipped within 48 hours. Delivery is expected to take between 3 and 7 days.

Returns

Due to the multiple parties involved such as the factory and the warehouse, we are unable to fully manage stock. The levels of stock can change at any given time. It is possible that inventory could run out once the order has been made.

Our policy lasts 30 days. If you don't receive the product within 30 days, we're not able to issue the option of a refund or exchange.

To be eligible for a return the item must be unused and in the same condition as you received it in. The item should be returned in its original packaging.